Returns & Changes

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📦 Changes

You can exchange a product within 7 days from the date of receipt, under the following conditions:

  • The product has not been used and is in its original condition, without damage.
  • It is inside the its original packaging (box, bag, etc.).
  • To send the product for exchange, Shipping costs are borne by the customer. (unless it is our mistake).

❗️ Important Information

  • Refunds are not accepted.
  • Earrings are not changed. for hygiene reasons.
  • If you receive a product with defect or mistake, we fully cover the replacement costs.